Billing & subscribers
Billing EngineBasic & Premium

PPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop

Hotspot & Vouchers3% of collections

Voucher and M-Pesa hotspot access — users are free, we take 3% when you collect

CRMPremium

Leads pipeline, customer 360 and campaigns, next to the billing truth

MessagingBasic & Premium

Renewal reminders, receipts and outage notices — to exactly who they concern

Network operations
OLT/ONU ManagementPremium

Huawei, ZTE and VSOL OLTs and every ONU behind them, one console

ACS / TR-069Premium

Fleet-wide CPE control: WiFi, diagnostics and config over TR-069

Device ManagementPremium

Routers, switches and APs monitored — know before the subscriber calls

Fiber MappingPremium

The plant on a map — OLTs, splitters, ONUs — however big it grows

Back office & AI
InventoryPremium

Ledger-driven stock for ONTs, routers and drums — plus full procurement on Plus

AI AssistantPremium

Ask the platform questions in plain language, answered from live data

All ten modulesOne platform, two plans, priced per user

10 modules — Basic covers the billing core, Premium includes every one of them.

Explore products →
Smaller footprint
Estate & hotspot ISPBasic

Many subscribers, few ONUs, hotspot in the common areas

Home fiber / neighborhood WISPPremium

PPPoE to every home, one ONU per household

Larger footprint
Regional fiber operatorPremium

Many OLTs and ONUs, mixed vendors, one NOC

Multi-brand ISP groupPremium

Shared infrastructure, several brands

Different ISP, different billSee the plan and an example month for each archetype

Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.

Compare solutions →
Guides
M-Pesa Daraja setup

STK Push and C2B on your own paybill

Billing, explained

Two plans, volume bands, the math

Onboarding an OLT vendor

Huawei, ZTE and VSOL side by side

Playbooks
Static IP to PPPoE

Converting a live network safely

The migration playbook

Off spreadsheets, onto CoreSync

Reducing disconnection complaints

Proactive renewal reminders

Case studies
Automating renewals at scale

An estate ISP, illustrative walkthrough

A multi-site fiber NOC

Topology and optical alerts in practice

FeaturedWhy ISPs switch to CoreSync

The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.

Read the migration playbook →

Billing that runs your ISP for you.

M-Pesa, RADIUS, renewals and your fiber plant in one platform. Payments match themselves, lapsed lines suspend and renewed ones come back, so your team runs the network.

Or book a free demo →
  • Your own subdomain
  • We migrate your data
  • M-Pesa on your paybill
Live · drag the map, tap a town
Collected todayKES 1,284,500
Payments, as they land
GM
Grace MuthoniRenewedPaybill · Nakuru
KES 2,500
BO
Brian OchiengRenewedSTK push · Kisumu
KES 1,500
AH
Amina HassanRenewedBank · Mombasa
KES 4,000

CoreSync today, across Kenya

50+ISPs run their business on CoreSync
30,000+subscribers billed through the platform
KES 18M+collected through CoreSync in October
8,500+fiber ONUs managed from one console

How it works

From payment to internet, without anyone touching it

The loop most ISPs run by hand on WhatsApp and spreadsheets runs itself here, every hour of every day.

01

Every payment finds its subscriber

STK push, paybill, bank or cash: the moment money lands, CoreSync matches it to the right account, renews the plan and files the receipt.

  • Unknown references held, never lost
  • Wrong-account payments flagged for a one-click move
02

Expiry turns into action, not tickets

Subscriptions expire to the minute and the network reacts on its own: reminders go out, lapsed lines suspend, renewed lines come back.

  • SMS reminders before and after expiry
  • Grace periods and pay-later per ISP
03

What they pay for is what RADIUS enforces

Live sessions, speed profiles and device locks follow the billing record, so customers stay connected and keep paying.

  • PPPoE, hotspot and static IP
  • MikroTik provisioning in one script

Modules

Everything an ISP runs, in one place

Basic covers the billing core. Premium switches on every module here, network and back office included, still priced per user.

Billing & access

01 · 3 modules

Static IP billing

Fixed-IP subscribers billed by plan, not session — CGNAT-aware pools, public-IP add-ons, no RADIUS dependency.

Basic & Premium

PPPoE / RADIUS billing

Authentication, live sessions and speed profiles enforced the moment a plan changes — suspend and restore with zero manual steps.

Basic & Premium

Hotspot & voucher billing

M-Pesa and voucher access for estates, matatus and public spaces, settling into the same wallet as your home plans.

3% of collections

Network operations

02 · 4 modules

Network monitoring & NOC

Uptime, device health and outage alerts across routers, OLTs and ONUs — know before the subscriber calls.

Premium

FTTx / GPON management

Live topology of OLTs, splitters and ONUs with real optical readings and outage blast radius — see your plant like a map.

Premium

ONU provisioning

TR-069 and OMCI control to configure, reboot and secure ONUs remotely — no truck roll for a config push.

Premium

OLT management

Multi-vendor OLT control — Huawei, ZTE, VSOL — organized by zone and site so your plant is never married to one manufacturer.

Premium

Back office, CPE & AI

03 · 6 modules

ACS / TR-069

Every CPE in the fleet reachable — change a subscriber's WiFi from the dashboard, run diagnostics without a truck roll.

Premium

Fiber mapping

OLTs, splitters and ONUs on a real map with the runs between them — trace a fault to a street corner.

Premium

Inventory

Ledger-driven stock for ONTs, routers and drop cable — from carton to rooftop, with procurement on Plus.

Premium

CRM

Leads pipeline, customer 360 and campaigns — next to live billing truth, not in another tab.

Premium

Messaging

Renewal reminders, receipts and outage notices — sent to exactly the audience each event concerns.

Basic & Premium

AI assistant

Ask the platform questions in plain language — subscribers, revenue, degrading ONUs — answered from live data.

Premium

Network operations

Every OLT, splitter and ONU, live on one map

Huawei, ZTE and VSOL on one console. Optical readings, outages and the customers behind them, before the first call comes in.

Tap any fiber to cut it

All 12 ONUs online

Light on every fiber, optical readings live. One ONU is running a weak signal at −26.8 dBm.

Pricing

Two plans, priced per user

Basic runs the billing core. Premium is the whole platform, every module included. Both are a monthly price per user that drops as you grow.

  • Basic: KES 30 per user a month, dropping to KES 26
  • Premium: KES 45 per user a month, dropping to KES 39
  • One-time USD 50 deployment fee
  • Hotspot users free: 3% of hotspot collections instead
See full pricingEstimate your bill
Premium, per monthEvery module included
300 usersKES13,500a month at KES 45 per userBasic: KES 9,000
1,000 usersKES45,000a month at KES 45 per userBasic: KES 30,000
3,000 usersKES123,000a month at KES 41 per userBasic: KES 78,000
6,000 usersKES234,000a month at KES 39 per userBasic: KES 156,000

Questions

Billing, answered plainly

Plans, users and what it takes to go live: straight answers before you talk to us.

Pick a plan, count your users and multiply by your band's rate. Both plans are priced per user per month, and the band your user count lands in sets the rate for all of them: 3,000 Premium users is 3,000 × KES 41 = KES 123,000 a month. Hotspot sits outside the plans (users free, 3% of hotspot collections), and there's a one-time USD 50 deployment fee.

A subscriber that was active at any point in the month. Subscribers who stayed suspended or expired for the whole month aren't billed, so a slow month bills like a slow month.

It's volume pricing: cross into a new band and every user moves to the lower rate, not just the ones past the line. Basic is KES 30 per user up to 1,000 users and KES 26 above 1,000, so 1,001 Basic users is 1,001 × KES 26 = KES 26,026. Premium is KES 45 per user up to 2,000 users, KES 41 from 2,001 to 5,000 and KES 39 above 5,000.

Basic is the billing core: PPPoE and static billing, M-Pesa and payments, RADIUS, SMS reminders and the subscriber portal. Premium is the whole platform: everything in Basic plus OLT/ONU management, ACS/TR-069, fiber mapping, inventory, CRM, device monitoring and the AI assistant. Pricing includes all available modules, tools and add-ons, except third-party services or costs that cannot be integrated into our invoicing system.

Hotspot users are free, so a December walk-in crowd costs you nothing in per-user fees. Instead, CoreSync takes 3% of what the hotspot collects. No collections, no charge.

A one-time deployment fee of USD 50; it isn't a monthly charge. To go live you need a payment gateway, such as your M-Pesa paybill or till, and an internet gateway. A Sender ID is optional, but we encourage it so reminders and receipts arrive under your own name.

No. OLT/ONU management, ACS/TR-069 and device monitoring are part of Premium, which is priced per user. Huawei, ZTE and VSOL run side by side in one console, and neither the size of your plant nor mixing vendors changes the bill.

Yes — migration from spreadsheets, another billing platform, or a manual process is part of onboarding, including a streamed bulk import built for thousands of subscribers on cutover day. Most ISPs migrate in 1–2 days. See the migration playbook in our resources for what that process actually looks like.

Yes. There's no shared login — each tenant gets a subdomain like yourisp.coresyncisp.com with its own branding, team accounts and data. That's also why there's no "sign in" button on this site; you'd sign in on your own subdomain.

Create your account

Launch your ISP on CoreSync today

Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.

  1. 1Create your workspace — your own subdomain, branding and paybill.
  2. 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
  3. 3Import subscribers and go live — from your current system or a spreadsheet.

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