On this page
1.What we mean by cookies#
Cookies are small files a website saves in your browser. Local storage and session storage do a similar job. This policy covers all of them, on coresync.africa, coresyncisp.com and the CoreSync portals.
2.On our websites#
| Item | Type | What it's for | How long |
|---|---|---|---|
| cs-lead-email | Session storage | Carries the email you typed at the top of the page into the sign-up form, so you don't type it twice | Until you close the tab |
| Support chat | Set by the chat, if you open it | Keeps your conversation going as you move between pages | Until you clear it |
| Cloudflare security cookies, such as __cf_bm | Cookie | May be set by Cloudflare, which protects coresync.africa, to tell real visitors from automated attacks | Usually 30 minutes |
3.In the CoreSync portals#
When you sign in to an ISP's admin portal or a subscriber portal, the portal keeps these in your browser's local storage:
| Item | What it's for | How long |
|---|---|---|
| Sign-in token | Keeps you signed in | Until you sign out or it expires |
| Your account and permissions | Shows the menus and actions your role allows | Until you sign out |
| Preferences, such as theme, sidebar and map settings | Remembers how you like the portal set up | Until you clear it |
4.What we don't use#
We don't use advertising cookies, analytics trackers, social media pixels or cross-site tracking. Our fonts are served from our own websites, so loading a page doesn't send your details to a font provider.
5.Your choices#
You can clear or block cookies and site data in your browser settings. If you block them on the portals, you won't be able to stay signed in.
Questions about this document? Write to us and we'll explain anything that isn't clear.
Email hello@coresyncisp.com