Two plans, one unit
CoreSync is priced per user per month, on one of two plans. Basic is the billing core: PPPoE and static billing, M-Pesa and payments, RADIUS, SMS reminders and the subscriber portal. Premium is the whole platform: everything in Basic plus OLT/ONU management, ACS/TR-069, fiber mapping, inventory, CRM, device monitoring and the AI assistant.
On Premium, pricing includes all available modules, tools and add-ons, except third-party services or costs that cannot be integrated into our invoicing system. The OLTs, ONUs and devices you manage don't add to the bill.
What counts as a user
A user is a subscriber that was active at any point in the month. Someone who stayed suspended or expired for the whole month isn't billed, so a slow month bills like a slow month.
Active at any point in the month: that's a user.
How the bands price
Basic is KES 30 per user up to 1,000 users and KES 26 above 1,000. Premium is KES 45 per user up to 2,000 users, KES 41 from 2,001 to 5,000 and KES 39 above 5,000.
It's volume pricing: the band your user count lands in sets the rate for every user, not just the ones past the line. So 3,000 Premium users is 3,000 × KES 41 = KES 123,000 a month, and 1,001 Basic users is 1,001 × KES 26 = KES 26,026.
Hotspot, deployment and going live
Hotspot users are free; CoreSync takes 3% of hotspot collections instead. Deployment is a one-time fee of USD 50, not a monthly charge.
To go live you need a payment gateway, such as your M-Pesa paybill or till, and an internet gateway. A Sender ID is optional, but we encourage it so reminders and receipts arrive under your own name.
Working out your bill
Your month is one multiplication: users × your band's rate, plus the hotspot share if you run hotspot. The calculator on the pricing page runs it for either plan, shows the other plan's total alongside, and gives the USD equivalent from the price sheet.