Billing & subscribers
Billing EngineBasic & PremiumPPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop
Hotspot & Vouchers3% of collectionsVoucher and M-Pesa hotspot access — users are free, we take 3% when you collect
CRMPremiumLeads pipeline, customer 360 and campaigns, next to the billing truth
MessagingBasic & PremiumRenewal reminders, receipts and outage notices — to exactly who they concern
Network operations
OLT/ONU ManagementPremiumHuawei, ZTE and VSOL OLTs and every ONU behind them, one console
ACS / TR-069PremiumFleet-wide CPE control: WiFi, diagnostics and config over TR-069
Device ManagementPremiumRouters, switches and APs monitored — know before the subscriber calls
Fiber MappingPremiumThe plant on a map — OLTs, splitters, ONUs — however big it grows
Back office & AI
InventoryPremiumLedger-driven stock for ONTs, routers and drums — plus full procurement on Plus
AI AssistantPremiumAsk the platform questions in plain language, answered from live data
10 modules — Basic covers the billing core, Premium includes every one of them.
Explore products →Smaller footprint
Estate & hotspot ISPBasicMany subscribers, few ONUs, hotspot in the common areas
Home fiber / neighborhood WISPPremiumPPPoE to every home, one ONU per household
Larger footprint
Regional fiber operatorPremiumMany OLTs and ONUs, mixed vendors, one NOC
Multi-brand ISP groupPremiumShared infrastructure, several brands
Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.
Compare solutions →Guides
M-Pesa Daraja setupSTK Push and C2B on your own paybill
Billing, explainedTwo plans, volume bands, the math
Onboarding an OLT vendorHuawei, ZTE and VSOL side by side
Playbooks
Static IP to PPPoEConverting a live network safely
The migration playbookOff spreadsheets, onto CoreSync
Reducing disconnection complaintsProactive renewal reminders
Case studies
Automating renewals at scaleAn estate ISP, illustrative walkthrough
A multi-site fiber NOCTopology and optical alerts in practice
The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.
Read the migration playbook →Products — Messaging
The right message, to exactly who it concerns
SMS wired into platform events: renewal reminders before expiry, receipts on payment, outage notices scoped to affected subscribers — audience selection built in, so nothing is broadcast that shouldn't be.
What it does
Messaging, in specifics
Event-driven SMS
Reminders, receipts, welcome messages and expiry warnings fire from billing events automatically — collection improves because subscribers hear before they're cut, not after.
Scoped audiences
Send to a customer, a specific user, a phone number, or everyone affected by an event — precise recipient types, not one blast list.
Outage notices
When a site drops, notify exactly the subscribers behind it — proactive comms that empty the support queue instead of filling it.
Delivery visibility
Every SMS is tracked — what was sent, to whom, and whether it arrived.
Under the hood
For the reader who wants the details
Part of the billing core
SMS reminders on Basic and Premium- SMS reminders come with both Basic and Premium — reminders, receipts and expiry warnings are part of the billing core, not an add-on.
- Messaging events come from the same system that knows billing state, so a reminder can't fire on a paid account.
How it's priced
Which plan includes it
SMS reminders are part of both Basic and Premium. A Sender ID of your own is optional, but encouraged: it puts your name on every reminder. Third-party services or costs that can't be integrated into our invoicing system aren't part of the plan price.
Runs well with
Modules that pull together
Create your account
Launch your ISP on CoreSync today
Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.
- 1Create your workspace — your own subdomain, branding and paybill.
- 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
- 3Import subscribers and go live — from your current system or a spreadsheet.