Billing & subscribers
Billing EngineBasic & PremiumPPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop
Hotspot & Vouchers3% of collectionsVoucher and M-Pesa hotspot access — users are free, we take 3% when you collect
CRMPremiumLeads pipeline, customer 360 and campaigns, next to the billing truth
MessagingBasic & PremiumRenewal reminders, receipts and outage notices — to exactly who they concern
Network operations
OLT/ONU ManagementPremiumHuawei, ZTE and VSOL OLTs and every ONU behind them, one console
ACS / TR-069PremiumFleet-wide CPE control: WiFi, diagnostics and config over TR-069
Device ManagementPremiumRouters, switches and APs monitored — know before the subscriber calls
Fiber MappingPremiumThe plant on a map — OLTs, splitters, ONUs — however big it grows
Back office & AI
InventoryPremiumLedger-driven stock for ONTs, routers and drums — plus full procurement on Plus
AI AssistantPremiumAsk the platform questions in plain language, answered from live data
10 modules — Basic covers the billing core, Premium includes every one of them.
Explore products →Smaller footprint
Estate & hotspot ISPBasicMany subscribers, few ONUs, hotspot in the common areas
Home fiber / neighborhood WISPPremiumPPPoE to every home, one ONU per household
Larger footprint
Regional fiber operatorPremiumMany OLTs and ONUs, mixed vendors, one NOC
Multi-brand ISP groupPremiumShared infrastructure, several brands
Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.
Compare solutions →Guides
M-Pesa Daraja setupSTK Push and C2B on your own paybill
Billing, explainedTwo plans, volume bands, the math
Onboarding an OLT vendorHuawei, ZTE and VSOL side by side
Playbooks
Static IP to PPPoEConverting a live network safely
The migration playbookOff spreadsheets, onto CoreSync
Reducing disconnection complaintsProactive renewal reminders
Case studies
Automating renewals at scaleAn estate ISP, illustrative walkthrough
A multi-site fiber NOCTopology and optical alerts in practice
The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.
Read the migration playbook →Products
Every module an ISP runs on, named plainly
Billing, hotspot, OLT/ONU and CPE management, monitoring, fiber mapping, inventory, CRM, messaging and an AI assistant — not ten products glued together, but modules on one system that keeps your books and your network in agreement.
The full suite
Ten modules, each with its own page
Every module below is tagged with the plan that includes it. Basic covers the billing core; Premium includes every module, priced per user.
Modules
Everything an ISP runs, in one place
Basic covers the billing core. Premium switches on every module here, network and back office included, still priced per user.
Billing & access
01 · 3 modulesStatic IP billing
Fixed-IP subscribers billed by plan, not session — CGNAT-aware pools, public-IP add-ons, no RADIUS dependency.
Basic & PremiumPPPoE / RADIUS billing
Authentication, live sessions and speed profiles enforced the moment a plan changes — suspend and restore with zero manual steps.
Basic & PremiumHotspot & voucher billing
M-Pesa and voucher access for estates, matatus and public spaces, settling into the same wallet as your home plans.
3% of collectionsNetwork operations
02 · 4 modulesNetwork monitoring & NOC
Uptime, device health and outage alerts across routers, OLTs and ONUs — know before the subscriber calls.
PremiumFTTx / GPON management
Live topology of OLTs, splitters and ONUs with real optical readings and outage blast radius — see your plant like a map.
PremiumONU provisioning
TR-069 and OMCI control to configure, reboot and secure ONUs remotely — no truck roll for a config push.
PremiumOLT management
Multi-vendor OLT control — Huawei, ZTE, VSOL — organized by zone and site so your plant is never married to one manufacturer.
PremiumBack office, CPE & AI
03 · 6 modulesACS / TR-069
Every CPE in the fleet reachable — change a subscriber's WiFi from the dashboard, run diagnostics without a truck roll.
PremiumFiber mapping
OLTs, splitters and ONUs on a real map with the runs between them — trace a fault to a street corner.
PremiumInventory
Ledger-driven stock for ONTs, routers and drop cable — from carton to rooftop, with procurement on Plus.
PremiumCRM
Leads pipeline, customer 360 and campaigns — next to live billing truth, not in another tab.
PremiumMessaging
Renewal reminders, receipts and outage notices — sent to exactly the audience each event concerns.
Basic & PremiumAI assistant
Ask the platform questions in plain language — subscribers, revenue, degrading ONUs — answered from live data.
PremiumUnder the hood
The network-operations side, in specifics
Modules above are the five-second scan. Here is what each one actually does once you are running it against real hardware.
PPPoE / RADIUS
FreeRADIUS · MikroTik and standards-based BRAS- Live session view per subscriber — IP, uptime, throughput, updated in real time, not on a five-minute poll.
- Speed profiles enforced at the plan level, so an upgrade or downgrade applies the moment the plan changes, no re-provisioning.
- MAC device binding locks a plan to specific hardware, and CGNAT-aware IP pools keep address space efficient without giving up static-IP as an add-on.
- Suspend and restore are tied directly to billing state — a lapsed payment disconnects the session, a renewal reconnects it, with no manual step.
FTTx / GPON
OLT, splitter and ONU topology · optical telemetry- A live map of every OLT, splitter and ONU in the plant, not a spreadsheet of serial numbers.
- Real Rx/Tx optical power readings per ONU, with loss-of-signal alarms surfacing the moment a fiber breaks.
- Outage blast-radius visibility — see exactly which subscribers sit behind a failed splitter or OLT port before the phones start ringing.
ONU provisioning
TR-069 (ACS) · OMCI- Configure, reboot and secure ONUs over TR-069 and OMCI — no truck roll for a routine config push.
- Bulk provisioning for rollouts, so onboarding a street of new ONUs doesn't mean touching each one by hand.
- Push PPPoE credentials directly to the ONU, so activation and billing turn up in the same motion.
OLT management
Huawei · ZTE · VSOL- Multi-vendor by design — Huawei, ZTE and VSOL OLTs sit in the same console, so your plant is never married to one manufacturer.
- Organized by network zone and site, so a regional operator sees capacity and port utilization per location, not one flat device list.
- One workflow for provisioning across vendors, so your NOC doesn't need three separate playbooks.
The platform
Designed for the way ISPs actually run
Subscribers, revenue, live sessions and the fiber plant on one screen — the same dashboard your whole team works from.
Every tenant gets this on their own subdomain — yourisp.coresyncisp.com
How it works
From payment to internet, without anyone touching it
The loop most ISPs run by hand on WhatsApp and spreadsheets runs itself here, every hour of every day.
Every payment finds its subscriber
STK push, paybill, bank or cash: the moment money lands, CoreSync matches it to the right account, renews the plan and files the receipt.
- Unknown references held, never lost
- Wrong-account payments flagged for a one-click move
Expiry turns into action, not tickets
Subscriptions expire to the minute and the network reacts on its own: reminders go out, lapsed lines suspend, renewed lines come back.
- SMS reminders before and after expiry
- Grace periods and pay-later per ISP
What they pay for is what RADIUS enforces
Live sessions, speed profiles and device locks follow the billing record, so customers stay connected and keep paying.
- PPPoE, hotspot and static IP
- MikroTik provisioning in one script
Extend CoreSync across your entire operation
Hotspot billing
Voucher and M-Pesa hotspot access for estates, matatus and public spaces — running on the same wallet, the same paybill and the same dashboard as your home-fiber business.
Learn moreField operations
Tickets tied to the subscriber, their line state and their optical readings — support stops asking customers what plan they are on, and technicians arrive knowing the fault.
Learn moreCreate your account
Launch your ISP on CoreSync today
Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.
- 1Create your workspace — your own subdomain, branding and paybill.
- 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
- 3Import subscribers and go live — from your current system or a spreadsheet.