Billing & subscribers
Billing EngineBasic & PremiumPPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop
Hotspot & Vouchers3% of collectionsVoucher and M-Pesa hotspot access — users are free, we take 3% when you collect
CRMPremiumLeads pipeline, customer 360 and campaigns, next to the billing truth
MessagingBasic & PremiumRenewal reminders, receipts and outage notices — to exactly who they concern
Network operations
OLT/ONU ManagementPremiumHuawei, ZTE and VSOL OLTs and every ONU behind them, one console
ACS / TR-069PremiumFleet-wide CPE control: WiFi, diagnostics and config over TR-069
Device ManagementPremiumRouters, switches and APs monitored — know before the subscriber calls
Fiber MappingPremiumThe plant on a map — OLTs, splitters, ONUs — however big it grows
Back office & AI
InventoryPremiumLedger-driven stock for ONTs, routers and drums — plus full procurement on Plus
AI AssistantPremiumAsk the platform questions in plain language, answered from live data
10 modules — Basic covers the billing core, Premium includes every one of them.
Explore products →Smaller footprint
Estate & hotspot ISPBasicMany subscribers, few ONUs, hotspot in the common areas
Home fiber / neighborhood WISPPremiumPPPoE to every home, one ONU per household
Larger footprint
Regional fiber operatorPremiumMany OLTs and ONUs, mixed vendors, one NOC
Multi-brand ISP groupPremiumShared infrastructure, several brands
Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.
Compare solutions →Guides
M-Pesa Daraja setupSTK Push and C2B on your own paybill
Billing, explainedTwo plans, volume bands, the math
Onboarding an OLT vendorHuawei, ZTE and VSOL side by side
Playbooks
Static IP to PPPoEConverting a live network safely
The migration playbookOff spreadsheets, onto CoreSync
Reducing disconnection complaintsProactive renewal reminders
Case studies
Automating renewals at scaleAn estate ISP, illustrative walkthrough
A multi-site fiber NOCTopology and optical alerts in practice
The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.
Read the migration playbook →Legal
The fine print, in plain words
How CoreSync works with your ISP, your data and your subscribers. Written to be read, under Kenyan law.
Using CoreSync
Terms of Service
The agreement between your ISP and Avitech for using CoreSync: the service, fees, your data, and how either side can end it.
Acceptable Use Policy
What CoreSync may not be used for, so the platform stays safe and lawful for every ISP on it.
Service Levels
Our uptime commitment, how we handle maintenance, how fast support responds, and the credit you get if we fall short.
Security
How we protect CoreSync and your data, what we ask of you, and how to report a vulnerability.
Privacy and data
Privacy Policy
What personal data Avitech collects through CoreSync and its websites, why, who we share it with, and your rights under Kenya's Data Protection Act.
Data Processing Agreement
How Avitech processes your subscribers' personal data on your behalf, meeting section 42 of Kenya's Data Protection Act.
Sub-processors
The third parties that help us run CoreSync and may process personal data: what each does, and where.
Cookie Policy
The small amount our websites and portals store in your browser, and why. No advertising or analytics trackers.
Who you're dealing with
CoreSync is provided by Avitech Solutions Ltd through its Avitech Cloud Services business. Every document here was last updated on 4 November 2026.
- Company
- Avitech Solutions Ltd
- Address
- Avitech House, 5 Mirema Drive, 1st Avenue, Nairobi, Kenya
- hello@coresyncisp.com