Billing & subscribers
Billing EngineBasic & Premium

PPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop

Hotspot & Vouchers3% of collections

Voucher and M-Pesa hotspot access — users are free, we take 3% when you collect

CRMPremium

Leads pipeline, customer 360 and campaigns, next to the billing truth

MessagingBasic & Premium

Renewal reminders, receipts and outage notices — to exactly who they concern

Network operations
OLT/ONU ManagementPremium

Huawei, ZTE and VSOL OLTs and every ONU behind them, one console

ACS / TR-069Premium

Fleet-wide CPE control: WiFi, diagnostics and config over TR-069

Device ManagementPremium

Routers, switches and APs monitored — know before the subscriber calls

Fiber MappingPremium

The plant on a map — OLTs, splitters, ONUs — however big it grows

Back office & AI
InventoryPremium

Ledger-driven stock for ONTs, routers and drums — plus full procurement on Plus

AI AssistantPremium

Ask the platform questions in plain language, answered from live data

All ten modulesOne platform, two plans, priced per user

10 modules — Basic covers the billing core, Premium includes every one of them.

Explore products →
Smaller footprint
Estate & hotspot ISPBasic

Many subscribers, few ONUs, hotspot in the common areas

Home fiber / neighborhood WISPPremium

PPPoE to every home, one ONU per household

Larger footprint
Regional fiber operatorPremium

Many OLTs and ONUs, mixed vendors, one NOC

Multi-brand ISP groupPremium

Shared infrastructure, several brands

Different ISP, different billSee the plan and an example month for each archetype

Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.

Compare solutions →
Guides
M-Pesa Daraja setup

STK Push and C2B on your own paybill

Billing, explained

Two plans, volume bands, the math

Onboarding an OLT vendor

Huawei, ZTE and VSOL side by side

Playbooks
Static IP to PPPoE

Converting a live network safely

The migration playbook

Off spreadsheets, onto CoreSync

Reducing disconnection complaints

Proactive renewal reminders

Case studies
Automating renewals at scale

An estate ISP, illustrative walkthrough

A multi-site fiber NOC

Topology and optical alerts in practice

FeaturedWhy ISPs switch to CoreSync

The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.

Read the migration playbook →

User manual

How to run your ISP on CoreSync

Step-by-step guides for owners, finance, customer care and technicians, from your first login to fixing a payment that went to the wrong customer.

Start here

Your first day on CoreSync, and moving over from another system.

Customers and billing

Subscribers, plans, payments, invoices, approvals and reports.

Hotspot

Vouchers, packages, the splash page and hotspot customers.

Network

Routers, RADIUS, OLTs and ONUs, TR-069, zones and the map.

Support and messaging

Tickets, technicians, SMS campaigns and automations.

Your team and settings

Staff roles, settings, the AI assistant and integrations.

For your subscribers

What your customers see: their portal, paying and hotspot.

Troubleshooting

When something doesn't work, and the questions ISPs ask most.

Building on CoreSync?

The developer docs cover API keys, every endpoint, webhooks and code you can copy.

Developer docs

Screenshots come from Amani Link, our demo ISP. Every name, phone number and amount in them is made up. Last updated 4 November 2026.