Billing & subscribers

Estate WISP or regional fiber operator, home plans or hotspots — the platform adapts to how you sell internet, not the other way round. Four named archetypes below, each with its own page, recommended module stack, the plan that fits and an example bill on the published prices.

Solution archetypes

Different ISP, different plan

Four shapes of ISP, each with the plan that fits it and a month worked out on the published prices. Basic runs the billing core; Premium adds the network and back-office modules, and the plant you manage never adds to the bill.

Estate & hotspot ISP

Apartment blocks, gated estates, public spaces — shared infrastructure serving many people off relatively few access points.

Hotspot & voucher billing for walk-up access
Some PPPoE for in-unit home plans
A handful of ONUs shared across hundreds of units

Basic plan

Basic covers home-plan billing, M-Pesa, RADIUS and reminders. Hotspot is priced on collections, not users.

See the full playbook →

Example month on BasicKES 11,400

300 users on Basic: 300 × KES 30 (0–1,000 users band) · Hotspot share, users free: 3% of KES 80,000 collected · plus USD 50 one-time deployment

Home fiber / neighborhood WISP

Residential fiber to individual homes across a neighborhood — one ONU per household, growing subscriber base.

PPPoE / RADIUS billing as the primary plan type
FTTx topology to track ONUs per street or site
Full NOC so outages surface before subscribers call

Premium plan

Premium adds OLT/ONU management, fiber mapping and ACS to billing, with the plant included.

See the full playbook →

Example month on PremiumKES 20,250

450 users on Premium: 450 × KES 45 (0–2,000 users band) · plus USD 50 one-time deployment

Regional fiber operator

Fiber plant spread across multiple zones and sites — many OLTs and ONUs, subscriber count grows slower than the plant does.

Multiple OLT sites, mixed vendors at no extra cost
FTTx / GPON topology across every zone
ONU provisioning at a scale where truck rolls aren't an option

Premium plan

Premium brings every OLT, ONU and monitored device into one console without adding to the bill.

See the full playbook →

Example month on PremiumKES 81,000

1,800 users on Premium: 1,800 × KES 45 (0–2,000 users band) · plus USD 50 one-time deployment

Multi-brand ISP group

Runs more than one ISP brand from shared backhaul and infrastructure — separate customer-facing businesses, one back office.

Multiple tenants/brands managed from one account
Shared OLTs with per-brand ONU visibility and billing
Each brand billed on the same published plans

Premium plan

Each brand runs as its own tenant; the shared OLTs and monitoring come with Premium.

See the full playbook →

Example month on PremiumKES 123,000

3,000 users on Premium: 3,000 × KES 41 (2,001–5,000 users band) · plus USD 50 one-time deployment

The plant, live

Your fiber network, as it actually hangs

Every OLT, splitter and ONU on one living map — light pulses where fiber is lit, a blinking blast radius where it isn't, and real optical readings floating over the plant. When a splitter dies, you see exactly who went dark before the first call lands.

Tap any fiber to cut it

All 12 ONUs online

Light on every fiber, optical readings live. One ONU is running a weak signal at −26.8 dBm.

Built for ISPs of every size

From one router and fifty clients to multiple OLTs across town — same platform, no migration cliff, no re-training.

The estate WISP

Start collecting on your own paybill in a week. Hotspot and home plans on one wallet, renewals fully automatic.

The regional fiber operator

Multiple OLT sites, zones and field teams — with the whole plant visible on one topology and every ONU reachable.

38%fewer disconnection complaints after switching

2xfaster reconnection after payment

70%less time spent on back-office admin

CoreSync + your hardware

One console for any vendor

Huawei, ZTE, VSOL — CoreSync speaks TR-069 and OMCI to your OLTs and ONUs, and RADIUS to your routers. Your plant is never married to one manufacturer, and neither is your team.

Talk to an engineer See the ecosystem

coresyncPlatform

Your OLTsAny vendor

Extend CoreSync across your entire operation

Hotspot billing

Voucher and M-Pesa hotspot access for estates, matatus and public spaces — running on the same wallet, the same paybill and the same dashboard as your home-fiber business.

Learn more

Field operations

Tickets tied to the subscriber, their line state and their optical readings — support stops asking customers what plan they are on, and technicians arrive knowing the fault.

Learn more

Create your account

Launch your ISP on CoreSync today

Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.

1Create your workspace — your own subdomain, branding and paybill.
2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
3Import subscribers and go live — from your current system or a spreadsheet.