Billing & subscribers
Billing EngineBasic & PremiumPPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop
Hotspot & Vouchers3% of collectionsVoucher and M-Pesa hotspot access — users are free, we take 3% when you collect
CRMPremiumLeads pipeline, customer 360 and campaigns, next to the billing truth
MessagingBasic & PremiumRenewal reminders, receipts and outage notices — to exactly who they concern
Network operations
OLT/ONU ManagementPremiumHuawei, ZTE and VSOL OLTs and every ONU behind them, one console
ACS / TR-069PremiumFleet-wide CPE control: WiFi, diagnostics and config over TR-069
Device ManagementPremiumRouters, switches and APs monitored — know before the subscriber calls
Fiber MappingPremiumThe plant on a map — OLTs, splitters, ONUs — however big it grows
Back office & AI
InventoryPremiumLedger-driven stock for ONTs, routers and drums — plus full procurement on Plus
AI AssistantPremiumAsk the platform questions in plain language, answered from live data
10 modules — Basic covers the billing core, Premium includes every one of them.
Explore products →Smaller footprint
Estate & hotspot ISPBasicMany subscribers, few ONUs, hotspot in the common areas
Home fiber / neighborhood WISPPremiumPPPoE to every home, one ONU per household
Larger footprint
Regional fiber operatorPremiumMany OLTs and ONUs, mixed vendors, one NOC
Multi-brand ISP groupPremiumShared infrastructure, several brands
Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.
Compare solutions →Guides
M-Pesa Daraja setupSTK Push and C2B on your own paybill
Billing, explainedTwo plans, volume bands, the math
Onboarding an OLT vendorHuawei, ZTE and VSOL side by side
Playbooks
Static IP to PPPoEConverting a live network safely
The migration playbookOff spreadsheets, onto CoreSync
Reducing disconnection complaintsProactive renewal reminders
Case studies
Automating renewals at scaleAn estate ISP, illustrative walkthrough
A multi-site fiber NOCTopology and optical alerts in practice
The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.
Read the migration playbook →Solutions — Regional fiber operator
A county of fiber, one console
Multiple OLT sites, thousands of ONUs, more than one vendor's hardware — and a NOC that shouldn't need three playbooks. CoreSync manages the whole plant from one console, and on Premium the plant comes included: you're billed per user, however many OLTs and ONUs you run.
Sound like you? You operate fiber across a region: OLT sites in different towns, splitter cascades down every trade street, and hardware bought in batches — Huawei here, ZTE there, VSOL where the budget was tight. Subscriber count grows slower than the plant does, which is why the plant needs the same care as the customer list.
The week, before and after
What actually changes
Running it by hand
- Three vendor CLIs, three sets of muscle memory, three onboarding curves for every NOC hire
- An unauthorized ONU on a PON needs someone who remembers that vendor's incantation
- Outage scope is guesswork — which sites, which splitters, how many subscribers
- Plant knowledge lives in the head of whoever built each zone
On CoreSync
- Huawei, ZTE and VSOL in one console with one workflow — vendor quirks absorbed by the platform, and mixing vendors costs nothing extra
- ONUs surface with serial, slot and port the moment they appear; authorization is a click on any chassis
- The map computes blast radius per splitter and OLT port — outage scope is a fact, not a phone poll
- Zones, sites and runs are drawn where the whole NOC can see them — part of Premium, whatever the size of the plant
Your module stack
Four modules that carry this shape
The modules this kind of operator leans on, each tagged with the plan that includes it. Basic covers the billing core; Premium includes every module.
The money, worked
An example month on Premium
Illustrative month, published prices
KES 81,000 / moA regional plant's OLT sites, ONUs and monitored backhaul are all part of Premium — none of them adds a line to the bill. Only active users do, and their rate drops as the base crosses each band.
Getting there
The rollout, step by step
Chassis under management
Every OLT comes into the console site by site — running config, ONU inventory and optics read from each vendor without touching service.
Plant reconciled and mapped
ONU records are matched to subscribers, stale entries surfaced, zones and splitter cascades drawn on the map — the plant becomes one truth.
NOC on one playbook
Provisioning, healing and outage response run the same way on every vendor. New hires learn one console, not three CLIs.
Not quite you?
The other archetypes
Create your account
Launch your ISP on CoreSync today
Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.
- 1Create your workspace — your own subdomain, branding and paybill.
- 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
- 3Import subscribers and go live — from your current system or a spreadsheet.