Billing & subscribers

You serve hundreds of units off shared infrastructure — home plans in the flats, hotspot in the common areas, M-Pesa everywhere. CoreSync runs the collections loop end to end, and hotspot users cost you nothing until they pay you.

Create account See pricingBasic plan

Sound like you? You run connectivity for apartment blocks, gated estates or public spaces. Your subscriber count is high relative to your hardware: one building riser and a handful of ONUs serve hundreds of households, and walk-up hotspot traffic spikes with the season. Revenue is many small M-Pesa payments, and the month is won or lost on how well renewals collect.

The week, before and after

What actually changes

Running it by hand

Renewal day means a printed list and someone manually disconnecting non-payers
M-Pesa reconciliation is an evening with two phones and a spreadsheet
A voucher sold at the gate shop is invisible until the cash is counted
December's hotspot crowd is pure stress — more users, same manual process

On CoreSync

Expiry suspends the session itself; the payment restores it in seconds — no list, no evening shift
STK Push and C2B land on your paybill and reconcile to the account automatically, idempotently
Vouchers are generated, tracked and settled in the same wallet as home plans
December costs you nothing extra: hotspot users are KES 0 — CoreSync takes 3% of what they actually pay you

Your module stack

Four modules that carry this shape

The modules this kind of operator leans on, each tagged with the plan that includes it. Basic covers the billing core; Premium includes every module.

Billing EngineBasic & Premium

PPPoE/static home plans with automatic suspend/restore tied to M-Pesa — the collections loop that runs the estate.

Explore Billing Engine →

Hotspot & Vouchers3% of collections

Walk-up M-Pesa access and voucher batches for the common areas and the gate shop — users free, 3% of collections.

Explore Hotspot & Vouchers →

MessagingBasic & Premium

Renewal reminders before expiry and receipts on payment — collection improves because people hear before they're cut.

Explore Messaging →

CRMPremium

Every unit's history on one screen when the caretaker calls — payments, sessions, complaints.

Explore CRM →

The money, worked

An example month on Basic

Illustrative month, published prices

KES 11,400 / mo

300 users on Basic300 × KES 30 (0–1,000 users band)KES 9,000

Hotspot share, users free3% of KES 80,000 collectedKES 2,400

Deployment feeOne-time, not part of the monthly totalUSD 50

Same users on Premium300 × KES 45KES 13,500

Basic covers what this estate runs on day to day: PPPoE and static billing, M-Pesa, RADIUS, SMS reminders and the subscriber portal. The hotspot share is worked out on what the hotspot actually collected. CRM, in the stack above, is a Premium module — the last line shows what the same users would cost on Premium.

Run your own numbers Compare the plans

Getting there

The rollout, step by step

Day 1

Tenant live, paybill connected

Your subdomain is created, M-Pesa Daraja is pointed at your own paybill, and plans are configured to match what you sell today.

Week 1

Subscribers imported, enforcement on

Your subscriber list comes in through the streamed bulk import. Suspend/restore goes live — from here, billing state controls the network.

Month 1

Hotspot switched on

Voucher batches for the shops, STK walk-up access in the common areas, reminders tuned — and your first monthly invoice: your active users on Basic, plus the hotspot share.

Not quite you?

Create your account

Launch your ISP on CoreSync today

Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.

1Create your workspace — your own subdomain, branding and paybill.
2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
3Import subscribers and go live — from your current system or a spreadsheet.

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Estate WiFi that collects itself