Billing & subscribers
Billing EngineBasic & PremiumPPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop
Hotspot & Vouchers3% of collectionsVoucher and M-Pesa hotspot access — users are free, we take 3% when you collect
CRMPremiumLeads pipeline, customer 360 and campaigns, next to the billing truth
MessagingBasic & PremiumRenewal reminders, receipts and outage notices — to exactly who they concern
Network operations
OLT/ONU ManagementPremiumHuawei, ZTE and VSOL OLTs and every ONU behind them, one console
ACS / TR-069PremiumFleet-wide CPE control: WiFi, diagnostics and config over TR-069
Device ManagementPremiumRouters, switches and APs monitored — know before the subscriber calls
Fiber MappingPremiumThe plant on a map — OLTs, splitters, ONUs — however big it grows
Back office & AI
InventoryPremiumLedger-driven stock for ONTs, routers and drums — plus full procurement on Plus
AI AssistantPremiumAsk the platform questions in plain language, answered from live data
10 modules — Basic covers the billing core, Premium includes every one of them.
Explore products →Smaller footprint
Estate & hotspot ISPBasicMany subscribers, few ONUs, hotspot in the common areas
Home fiber / neighborhood WISPPremiumPPPoE to every home, one ONU per household
Larger footprint
Regional fiber operatorPremiumMany OLTs and ONUs, mixed vendors, one NOC
Multi-brand ISP groupPremiumShared infrastructure, several brands
Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.
Compare solutions →Guides
M-Pesa Daraja setupSTK Push and C2B on your own paybill
Billing, explainedTwo plans, volume bands, the math
Onboarding an OLT vendorHuawei, ZTE and VSOL side by side
Playbooks
Static IP to PPPoEConverting a live network safely
The migration playbookOff spreadsheets, onto CoreSync
Reducing disconnection complaintsProactive renewal reminders
Case studies
Automating renewals at scaleAn estate ISP, illustrative walkthrough
A multi-site fiber NOCTopology and optical alerts in practice
The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.
Read the migration playbook →Solutions — Home fiber / neighborhood WISP
Neighborhood fiber, run like a utility
One ONU per household, PPPoE on every plan, and a subscriber base that grows street by street. CoreSync keeps billing and the plant in one system, so growth adds customers — not back-office headcount.
Sound like you? You pull fiber to individual homes across a neighborhood or town. Every activation is a truck roll, an ONU on a wall and a PPPoE credential; every month the base grows and the old way — spreadsheets, WhatsApp, manual MikroTik edits — gets a little more impossible. Billing and the plant need to live in one system.
The week, before and after
What actually changes
Running it by hand
- New installs live in a technician's notebook until someone types them into the router
- A payment lapse is enforced hours later, and reconnection needs the one person with router access
- A fiber cut is diagnosed by driving the route while the phones ring
- You can't say from memory which ONUs are degrading — until they fail
On CoreSync
- Authorize the ONU, push the PPPoE credential and bind the subscriber in one flow — activation and billing turn up together
- Suspend and restore follow billing state automatically, any hour, no router logins
- The map shows the blast radius of a cut — which splitter, which streets, which subscribers — before the first call
- Optical readings trend per ONU, so the weak ones surface while they're still online
Your module stack
Four modules that carry this shape
The modules this kind of operator leans on, each tagged with the plan that includes it. Basic covers the billing core; Premium includes every module.
The money, worked
An example month on Premium
Illustrative month, published prices
KES 20,250 / moEverything in the stack above — OLT/ONU management, fiber mapping and ACS on top of billing — is part of Premium. The OLTs, ONUs and CPEs you manage don't add a line to the bill; only active users do.
Getting there
The rollout, step by step
Tenant live, OLTs connected
Your subdomain is created and your OLTs come under management — the console reads the chassis, discovers ONUs and starts collecting optics.
Subscribers imported, ONUs bound
The bulk import brings your base in; each ONU is matched to its subscriber so device state and billing state read as one record.
Map drawn, enforcement on
Splitters and runs go on the map, suspend/restore goes live, and your first monthly invoice arrives: your active users on Premium.
Not quite you?
The other archetypes
Create your account
Launch your ISP on CoreSync today
Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.
- 1Create your workspace — your own subdomain, branding and paybill.
- 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
- 3Import subscribers and go live — from your current system or a spreadsheet.