Billing & subscribers
Billing EngineBasic & PremiumPPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop
Hotspot & Vouchers3% of collectionsVoucher and M-Pesa hotspot access — users are free, we take 3% when you collect
CRMPremiumLeads pipeline, customer 360 and campaigns, next to the billing truth
MessagingBasic & PremiumRenewal reminders, receipts and outage notices — to exactly who they concern
Network operations
OLT/ONU ManagementPremiumHuawei, ZTE and VSOL OLTs and every ONU behind them, one console
ACS / TR-069PremiumFleet-wide CPE control: WiFi, diagnostics and config over TR-069
Device ManagementPremiumRouters, switches and APs monitored — know before the subscriber calls
Fiber MappingPremiumThe plant on a map — OLTs, splitters, ONUs — however big it grows
Back office & AI
InventoryPremiumLedger-driven stock for ONTs, routers and drums — plus full procurement on Plus
AI AssistantPremiumAsk the platform questions in plain language, answered from live data
10 modules — Basic covers the billing core, Premium includes every one of them.
Explore products →Smaller footprint
Estate & hotspot ISPBasicMany subscribers, few ONUs, hotspot in the common areas
Home fiber / neighborhood WISPPremiumPPPoE to every home, one ONU per household
Larger footprint
Regional fiber operatorPremiumMany OLTs and ONUs, mixed vendors, one NOC
Multi-brand ISP groupPremiumShared infrastructure, several brands
Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.
Compare solutions →Guides
M-Pesa Daraja setupSTK Push and C2B on your own paybill
Billing, explainedTwo plans, volume bands, the math
Onboarding an OLT vendorHuawei, ZTE and VSOL side by side
Playbooks
Static IP to PPPoEConverting a live network safely
The migration playbookOff spreadsheets, onto CoreSync
Reducing disconnection complaintsProactive renewal reminders
Case studies
Automating renewals at scaleAn estate ISP, illustrative walkthrough
A multi-site fiber NOCTopology and optical alerts in practice
The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.
Read the migration playbook →Products — Device Management
Know it's down before the phone rings
Uptime, health and reachability for the core network — routers, switches, APs, bridges and gateways — with secure tunnels that reach equipment behind NAT and alerts that go to the right people.
What it does
Device Management, in specifics
Core device monitoring
MikroTik routers, switches, APs and gateways watched continuously — uptime, reachability and health in one NOC view.
Tunnels to anywhere
WireGuard and OpenVPN built in: manage devices behind CGNAT or on private networks as if they were on your desk, with diagnostics when a tunnel misbehaves.
Outage intelligence
When a site router drops, see the subscribers behind it immediately — scope the outage before opening the ticket.
Alerting that lands
Alerts route to the audience each event concerns — the NOC, a specific technician, or affected customers — not one noisy channel everyone mutes.
Under the hood
For the reader who wants the details
The NOC view
MikroTik · WireGuard · OpenVPN- Devices organize by zone and site, so a regional operator reads the network as geography, not one flat list.
- Tunnel health is verified end to end — a handshake alone doesn't count as connectivity, so a half-dead link can't hide.
- Device state joins subscriber state: outage scope is computed, not guessed from call volume.
How it's priced
Which plan includes it
Device monitoring is part of Premium, priced per user like the rest of the platform. Watching more routers, switches and APs doesn't change the bill.
Runs well with
Modules that pull together
Create your account
Launch your ISP on CoreSync today
Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.
- 1Create your workspace — your own subdomain, branding and paybill.
- 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
- 3Import subscribers and go live — from your current system or a spreadsheet.