Billing & subscribers
Billing EngineBasic & Premium

PPPoE and static IP billing, M-Pesa and RADIUS in one self-enforcing loop

Hotspot & Vouchers3% of collections

Voucher and M-Pesa hotspot access — users are free, we take 3% when you collect

CRMPremium

Leads pipeline, customer 360 and campaigns, next to the billing truth

MessagingBasic & Premium

Renewal reminders, receipts and outage notices — to exactly who they concern

Network operations
OLT/ONU ManagementPremium

Huawei, ZTE and VSOL OLTs and every ONU behind them, one console

ACS / TR-069Premium

Fleet-wide CPE control: WiFi, diagnostics and config over TR-069

Device ManagementPremium

Routers, switches and APs monitored — know before the subscriber calls

Fiber MappingPremium

The plant on a map — OLTs, splitters, ONUs — however big it grows

Back office & AI
InventoryPremium

Ledger-driven stock for ONTs, routers and drums — plus full procurement on Plus

AI AssistantPremium

Ask the platform questions in plain language, answered from live data

All ten modulesOne platform, two plans, priced per user

10 modules — Basic covers the billing core, Premium includes every one of them.

Explore products →
Smaller footprint
Estate & hotspot ISPBasic

Many subscribers, few ONUs, hotspot in the common areas

Home fiber / neighborhood WISPPremium

PPPoE to every home, one ONU per household

Larger footprint
Regional fiber operatorPremium

Many OLTs and ONUs, mixed vendors, one NOC

Multi-brand ISP groupPremium

Shared infrastructure, several brands

Different ISP, different billSee the plan and an example month for each archetype

Four kinds of ISP, each with the plan that fits and a month worked out on the published prices.

Compare solutions →
Guides
M-Pesa Daraja setup

STK Push and C2B on your own paybill

Billing, explained

Two plans, volume bands, the math

Onboarding an OLT vendor

Huawei, ZTE and VSOL side by side

Playbooks
Static IP to PPPoE

Converting a live network safely

The migration playbook

Off spreadsheets, onto CoreSync

Reducing disconnection complaints

Proactive renewal reminders

Case studies
Automating renewals at scale

An estate ISP, illustrative walkthrough

A multi-site fiber NOC

Topology and optical alerts in practice

FeaturedWhy ISPs switch to CoreSync

The migration playbook: moving off spreadsheets and manual M-Pesa reconciliation without a day of subscriber downtime. Most ISPs migrate in 1–2 days.

Read the migration playbook →

Pricing

Two plans, priced per user

Basic, the billing core, is KES 30 per user a month, dropping to KES 26 as you grow. Premium, the full platform with every module, is KES 45, dropping to KES 39. Deployment is a one-time USD 50.

Plans

Basic for billing. Premium for everything.

Both plans are a monthly price per user. Your user count decides the band, and the band's rate applies to every user, so the rate only falls as you grow.

Basic

Billing core

Everything it takes to bill PPPoE and static subscribers and get paid on time.

KES30per user a month
$0.231 per user

Falls to KES 26 above 1,000 users

UsersPer user / month
0–1,000 usersKES 30$0.231
Above 1,000 usersKES 26$0.20

What's included

  • PPPoE billing
  • Static IP billing
  • M-Pesa & payments
  • RADIUS
  • SMS reminders
  • Subscriber portal
Start on Basic

Premium

Full platform

The whole platform: billing plus the network and back-office modules.

KES45per user a month
$0.35 per user

Falls to KES 39 above 5,000 users

UsersPer user / month
0–2,000 usersKES 45$0.35
2,001–5,000 usersKES 41$0.32
Above 5,000 usersKES 39$0.30

Everything in Basic, plus

  • OLT/ONU management
  • ACS / TR-069
  • Fiber mapping
  • Inventory
  • CRM
  • AI assistant
  • Device monitoring

Pricing includes all available modules, tools and add-ons, except third-party services or costs that cannot be integrated into our invoicing system.

Start on Premium

How the monthly bill is worked out

Every user at your band's rate

It's volume pricing: the band your user count lands in sets the rate for all of them. 3,000 Premium users = 3,000 × KES 41 = KES 123,000 a month.

Who counts as a user

A user is a subscriber that was active at any point in the month. Subscribers who stayed suspended or expired for the whole month aren't billed.

Hotspot users are free

CoreSync takes 3% of hotspot collections instead. No collections, no charge.

Going live

Deployment is USD 50, once

One deployment fee, then only your plan's monthly price per user. Here is what to have ready to go live.

Deployment feeUSD50

One-time. It is not a monthly charge.

To go live you need

  1. 1
    A payment gateway

    How your subscribers pay you, such as your M-Pesa paybill or till.

  2. 2
    An internet gateway

    The router your subscribers get online through.

  3. 3
    A Sender IDOptional

    Your own name on SMS reminders and receipts. Not required, but encouraged.

Estimate your bill

Your month, in one multiplication

Pick a plan and set your user count. The band it lands in sets the rate for every user, and the other plan's total sits right underneath for comparison.

Plan

users

Subscribers active at any point in the month.

0–2,000 usersKES 45
2,001–5,000 usersKES 41
Above 5,000 usersKES 39

Estimated monthly bill on Premium

KES67,500KES 45 per user · $0.35
  • 1,500 × KES 450–2,000 users bandKES 67,500
  • USD equivalent1,500 × $0.35$525
  • Deployment feeOne-time, not monthlyUSD 50

On Basic: KES 39,000 a month, KES 28,500 less, for the billing core only.

Hotspot isn't in this estimate: hotspot users are free, and CoreSync takes 3% of hotspot collections.

Get started

What's included

What's in each plan

Basic is the billing core. Premium is the whole platform: the same core plus every network and back-office module.

ModuleBasicPremium
Billing core
PPPoE billing✓✓
Static IP billing✓✓
M-Pesa & payments✓✓
RADIUS✓✓
SMS reminders✓✓
Subscriber portal✓✓
Premium modules
OLT/ONU management—✓
ACS / TR-069—✓
Fiber mapping—✓
Inventory—✓
CRM—✓
AI assistant—✓
Device monitoring—✓

Hotspot & vouchers: hotspot users are free; CoreSync takes 3% of hotspot collections.

Premium: Pricing includes all available modules, tools and add-ons, except third-party services or costs that cannot be integrated into our invoicing system.

Questions

Billing, answered plainly

Plans, users and what it takes to go live: straight answers before you talk to us.

Pick a plan, count your users and multiply by your band's rate. Both plans are priced per user per month, and the band your user count lands in sets the rate for all of them: 3,000 Premium users is 3,000 × KES 41 = KES 123,000 a month. Hotspot sits outside the plans (users free, 3% of hotspot collections), and there's a one-time USD 50 deployment fee.

A subscriber that was active at any point in the month. Subscribers who stayed suspended or expired for the whole month aren't billed, so a slow month bills like a slow month.

It's volume pricing: cross into a new band and every user moves to the lower rate, not just the ones past the line. Basic is KES 30 per user up to 1,000 users and KES 26 above 1,000, so 1,001 Basic users is 1,001 × KES 26 = KES 26,026. Premium is KES 45 per user up to 2,000 users, KES 41 from 2,001 to 5,000 and KES 39 above 5,000.

Basic is the billing core: PPPoE and static billing, M-Pesa and payments, RADIUS, SMS reminders and the subscriber portal. Premium is the whole platform: everything in Basic plus OLT/ONU management, ACS/TR-069, fiber mapping, inventory, CRM, device monitoring and the AI assistant. Pricing includes all available modules, tools and add-ons, except third-party services or costs that cannot be integrated into our invoicing system.

Hotspot users are free, so a December walk-in crowd costs you nothing in per-user fees. Instead, CoreSync takes 3% of what the hotspot collects. No collections, no charge.

A one-time deployment fee of USD 50; it isn't a monthly charge. To go live you need a payment gateway, such as your M-Pesa paybill or till, and an internet gateway. A Sender ID is optional, but we encourage it so reminders and receipts arrive under your own name.

No. OLT/ONU management, ACS/TR-069 and device monitoring are part of Premium, which is priced per user. Huawei, ZTE and VSOL run side by side in one console, and neither the size of your plant nor mixing vendors changes the bill.

Yes — migration from spreadsheets, another billing platform, or a manual process is part of onboarding, including a streamed bulk import built for thousands of subscribers on cutover day. Most ISPs migrate in 1–2 days. See the migration playbook in our resources for what that process actually looks like.

Yes. There's no shared login — each tenant gets a subdomain like yourisp.coresyncisp.com with its own branding, team accounts and data. That's also why there's no "sign in" button on this site; you'd sign in on your own subdomain.

Create your account

Launch your ISP on CoreSync today

Tell us who you are and we will set up your workspace, walk you through onboarding and help you import your existing subscribers.

  1. 1Create your workspace — your own subdomain, branding and paybill.
  2. 2Connect your network — routers, RADIUS and OLTs, with our engineers on the call.
  3. 3Import subscribers and go live — from your current system or a spreadsheet.

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